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Privacy Policy

Last updated: 21 July 2026

1. Who we are

Cadence Nutrition Ltd ("we", "us", "our") is the data controller for personal data collected through this website (https://enersrpower.shop/). Registered address: 12 Wellfield Road, London, EC1A 1BB, United Kingdom. Contact: info@enersrpower.shop.

2. What personal data we collect

We collect the following categories of personal data:

  • Order data: full name, telephone number, delivery address.
  • Enquiry data: name, email address, message content submitted via the contact form.
  • Technical data: IP address, browser type and version, pages visited, time spent on pages, referring URL, device type.
  • Cookie data: consent preferences, analytics identifiers (only when consent is granted - see our Cookie Policy).
  • Marketing data: UTM parameters and click identifiers (gclid) passed via URL from advertising platforms, retained only with your consent.

3. How we use your personal data and our legal basis

We process your personal data under the following lawful bases (UK GDPR Article 6):

  • Contract performance (Art. 6(1)(b)): to process and fulfil your order, arrange delivery, and handle returns.
  • Legitimate interests (Art. 6(1)(f)): to respond to enquiries, maintain website security, prevent fraud, and analyse website performance in aggregate.
  • Consent (Art. 6(1)(a)): to place analytics and advertising cookies, and to process advertising platform identifiers for campaign measurement. You may withdraw consent at any time via our cookie settings.
  • Legal obligation (Art. 6(1)(c)): to comply with applicable UK and EU law including tax and accounting requirements.

4. Third-party services and international transfers

We use the following third-party services that may process your personal data:

  • Google Ads and Google Remarketing: when you accept advertising cookies, Google may place cookies to show you relevant advertisements. Google's privacy policy: policies.google.com/privacy. Google operates under Standard Contractual Clauses for international transfers.
  • Google Analytics: when you accept analytics cookies, Google Analytics collects anonymised usage data (identifiers: _ga, _gid). Data is processed in the EEA/UK under Standard Contractual Clauses.
  • Google Maps: the contact page embeds a Google Maps frame. Loading this may result in data (IP address) being transmitted to Google LLC in the USA under Standard Contractual Clauses.
  • Delivery and fulfilment partners: your name, telephone number, and delivery address are shared with our fulfilment and courier partners solely to complete your order.

5. How long we retain your data

  • Order data: 7 years (UK tax and accounting legal requirements).
  • Contact enquiry data: 2 years from the date of your enquiry.
  • Analytics data: 14 months (Google Analytics default retention).
  • Cookie consent records: 12 months.

6. Your rights under UK GDPR

You have the following rights in relation to your personal data:

  • Right of access - to request a copy of your data.
  • Right to rectification - to correct inaccurate data.
  • Right to erasure - to request deletion where there is no lawful basis for continued processing.
  • Right to restriction - to limit how we use your data while a complaint is being investigated.
  • Right to data portability - to receive your data in a structured, machine-readable format.
  • Right to object - to object to processing based on legitimate interests or for direct marketing.
  • Right to withdraw consent - at any time where processing is based on consent, without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at info@enersrpower.shop. We will respond within one calendar month.

7. Right to lodge a complaint

If you believe we have handled your personal data unlawfully, you have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner's Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Website: ico.org.uk • Helpline: 0303 123 1113

8. Data security

This website is served over HTTPS. We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Access to personal data within our organisation is restricted to those who need it to perform their role.

9. Cookies

For detailed information on cookies we use, please see our Cookie Policy.

10. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website after a change constitutes acceptance of the updated policy.

11. Contact

For any privacy-related questions: info@enersrpower.shop • Cadence Nutrition Ltd, 12 Wellfield Road, London, EC1A 1BB, UK.